Two directors of a travel agency in Delhi are facing accusations of defrauding a customer by using their debit card details to secure a loan without their consent. The alleged scam involved a “trial holiday package” with hidden fees leading to a membership scheme.
According to reports, Dr Jazeel Muhammad filed a complaint in June 2023 after booking a room through Canaves Continental Resorts and Spa’s website for a trip to Manali with his wife. Upon arrival, they were met by agency representatives who persuaded them they had won a prize and pressured them into a presentation.
Muhammad and his wife were offered a “trial stay” at The Manali Inn for a minimal fee of Rs 2, requiring a debit card payment. However, they were then allegedly pressured into signing a five-year membership agreement despite expressing no interest. The agency reportedly them there would be no additional charges.
Back in Delhi, Muhammad received an email confirming the membership and notification of a nearly Rs 1 lakh loan on his debit card. He reported the unauthorized transaction and filed a police complaint in June 2023.
After failing to contact the agency and access the promised benefits, Muhammad filed a formal FIR(First Information Report) under cheating charges in April 2024.
Police launched an investigation, analyzing call records and financial transactions. This led them to raid the agency’s office in Mandwali, Delhi. With information from an employee, the police arrested the directors Abhishek(28) and Karan Majumdar (36) in Shimla. Manager Abhishek Verma (32) was issued a notice to appear before a police officer under Section 41A of Crpc.
